We've got you covered.
If you received a notification, no need to lift a finger. You're eligible for Identity Restoration by Experian®.
Frequently Asked Questions

If you’re eligible to receive a complimentary Experian IdentityWorks℠ membership, you already have automatic access to Identity Restoration by Experian, a service that can reduce the time and effort you might endure if your identity is stolen.

If you suspect an identity theft event, Experian’s Identity Restoration Specialists will work with you to provide assistance throughout the fraud resolution process including assistance with freezing credit files, contacting creditors to dispute charges, closing accounts, compiling documents and contacting relevant government and law enforcement agencies.

Experian’s Identity Restoration Specialists are:

  • Based in the U.S. in a secured environment
  • Highly trained with continuous training throughout the year
  • Dedicated to you with 1:1 support until your case is resolved

If you believe that there was fraudulent use of your information as a result of the incident and would like to discuss how you may be able to resolve those issues, please reach out to an Experian specialist at 877-890-9332. If, after discussing your situation with an Experian specialist, it is determined that fraud resolution support is needed then an Experian Identity Restoration Specialist is available to work with you to investigate and resolve each incident of fraud that occurred from the date of the incident to help restore your identity to its proper condition.

For Identity Restoration by Experian Terms and Conditions, please click here.

Enroll in Experian IdentityWorks today to gain access to additional benefits including access to your credit information, identity monitoring and a $1M Identity Theft Insurance* policy.

If you are here to take advantage of your complimentary Experian IdentityWorks membership, please review the notification you received. Within the notification, you will find details about the product features Experian IdentityWorks offers, information about how to enroll, enrollment end date, and term of membership offered.

*The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company under group or blanket policy(ies). The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits.